Instead of having to create the email to send to your customer with a unique refund_link included, Apace can do it for you via the Send Refund Offer Email API

See below for a sample refund offer email


Refund Timeline

On the Apace merchant portal, there is a detailed timeline of all refund-related activities. If you send the email to your customer via the Apace Email API, Apace will update the refund timeline to highlight the date and time the email was sent and opened.

See below for an example

That's it! You're all set.

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Your customer's experience